Skip to main content

The login link in the registration email doesn't work

What to do if the login link doesn't work

Laura avatar
Written by Laura
Updated over a month ago

The login link we send when you first open the Ticker app is a one-time registration link, and we send a unique link to each driver on the policy.

If you're having trouble with your link, try these tips:

  • Make sure your phone is updated to the latest operating system

  • Check for Ticker app updates

  • If you've clicked the link in an email app, try opening your email in a web browser

If the link we emailed doesn't work, we also include a six-digit code in the email. On the Ticker app login screen, tap 'Tap to use your code instead', and enter the code from the email we sent you.

Did this answer your question?