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I’m not able to download the app. What do I do?

Help downloading the app

Customer experience team avatar
Written by Customer experience team
Updated yesterday

When you buy your policy, we'll send you a confirmation email with links to the Apple App Store and Google Play store.

If you can't find the app, that could mean you have updates waiting on your phone. You need to be using at least iOS 16 or Android 9.0 (Pie).

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